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About

the Tulsa City Auditor's Office

The Tulsa City Auditor's Office is an independent, impartial office dedicated to ensuring accountability, transparency, and efficiency in city government.

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Our primary role is to evaluate how well city services and programs serve the people of Tulsa. Through financial, operational, and performance audits, we identify risks, recommend improvements, and help city departments better meet the needs of the community.

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We prioritize audits based on the areas of highest risk, public impact, and community input—all with the goal of building trust and improving outcomes for Tulsa's residents.

Official headshot of Nathan Pickard, Tulsa City Auditor
  • Internal Audits
    Internal audits conducted by the City of Tulsa Auditor’s Office provide independent, in-depth evaluations of how well Tulsa’s government programs, departments, and services are operating. These audits focus on efficiency, effectiveness, and accountability, ensuring that city resources are used wisely and that services meet the needs of Tulsa’s residents. The office’s team includes experts in IT auditing and data analysis, who assess the security, accuracy, and effectiveness of the city’s digital systems and technology infrastructure. Financial auditors evaluate the city’s spending, budgeting, and fiscal management, while performance auditors investigate how well city programs and services achieve their intended results.
  • Share Audit Findings and Recommendations
    Findings from these audits are shared with the Mayor, City Council, city management, and the public to promote transparency and drive meaningful change. By identifying inefficiencies, risks, and areas for improvement, the City Auditor’s Office provides data-driven recommendations that help city departments enhance service delivery, optimize financial practices, and strengthen public trust. Whether analyzing technology systems, reviewing financial health, or improving service outcomes, our team is committed to making Tulsa’s government work better for everyone.
  • Monitor Implementation Progress
    After an audit report is issued, the City of Tulsa Auditor’s Office follows up with department managers to track their progress in implementing corrective actions. Each year, departments are required to report on their efforts, detailing whether recommended changes have been completed, are in progress, or will not be pursued due to changing conditions. This ongoing monitoring process helps maintain accountability and ensures that audit findings are not just documented but acted upon.
  • Engage with the Community
    Community Engagement is at the heart of the City of Tulsa Auditor’s Office mission to ensure transparency, accountability, and efficiency in Tulsa’s government. Audits don’t just rely on data and internal reviews; they also incorporate input from the people who experience city services firsthand — people like you. Through public surveys, town halls, social media feedback, and direct conversations with residents, businesses, and community organizations, the City of Tulsa Auditor’s Office gathers valuable insights about what’s working, what isn’t, and where improvements are needed.
  • Investigate Ethics Violations Reports
    The City Auditor's Office offers an Ethics Hotline for employees, vendors, and residents to report fraud, waste, or abuse in city government. The hotline is operated by NAVEX Global, an independent company specializing in ethics and compliance. Reports about fraud, waste, or abuse can be made anonymously, and all cases will be reviewed while protecting the privacy of the reporter as allowed by the Oklahoma Open Records Act. Visit the Ethics Violation Hotline page for more information.

The Audit Process

Every audit we conduct follows a structured process designed to uncover the root causes of inefficiencies and recommend solutions.

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1

Planning

We start by defining the audit's scope and objectives—what the audit will and won't cover, and what we hope to accomplish. Our team interviews department leaders, employees, and stakeholders to understand how the process works and where potential risks may exist.

2

Fieldwork

The audit team dives into the details, gathering data, reviewing records, and testing systems. We focus on identifying breakdowns and working with departments to develop recommendations for improvement.

3

Reporting

Findings are shared through Corrective Action Plans (CAP)—documents that outline what we discovered and how problems can be fixed. Draft versions are shared with department leaders, who provide a written response describing what action they will take.

4

Follow-Ups

Our work doesn't stop with the report. We follow up to monitor how departments are implementing corrective actions and report progress in our annual Report of Management Actions.

Help decide what our office should audit next

Is the City of Tulsa government working for residents like you? What is it doing well, and where could it use improvement? We want to hear from you. Submit your feedback and suggestions for future audits.

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